A Procurement Professional's Practical Roadmap to AI and Automation That Actually Works

published date

Watch the video recording here: https://www.loom.com/share/d34e12985a974cb39b3f0a79f6a7479b?sid=f0288ae6-7f64-4190-8c94-e4e4245f41f3

About

The AI world is buzzing with talk of sophisticated agents and complex systems that promise to revolutionize your business overnight. But here's the reality check you need: most businesses aren't ready for AI agents, and that's perfectly okay.

If you're feeling overwhelmed by the constant stream of AI content making you think you're falling behind, take a deep breath. The truth is, jumping straight into advanced AI without the proper foundation is like trying to build a skyscraper on quicksand. You need clean databases, robust tools, and solid structure and your current spreadsheets and email chaos simply won't cut it.

The Smart Progression: Automation First, AI Second

Here's where most people get it wrong: they think AI should be everywhere. The secret is to focus on automation first, then strategically add AI only where it creates genuine value.

To keep it very simple my recommended tool for this journey is:

Airtable: Your new database powerhouse

What You'll Learn in This Guide

I'll walk you through the exact transformation process, taking you from completely manual vendor onboarding to AI-enhanced excellence:

  1. Starting Point: Email chaos, scattered spreadsheets, 5+ hours daily on admin tasks
  2. Step 1: AI-assisted email communication (70% time savings immediately)
  3. Step 2: Automated vendor onboarding with Airtable integration (eliminate 90% of data entry)
  4. Step 3: Advanced workflows, document management, and dashboards (complete visibility)
  5. Step 4: AI email follow ups

Each step delivers immediate value while building the foundation for the next level. Let's see how Sarah transformed her procurement chaos into AI-powered excellence...

Status Quo: The Procurement Manager's Daily Struggle

Meet Sarah, a procurement manager at a mid-sized company. Like thousands of procurement professionals worldwide, her vendor onboarding process looks painfully familiar:

Current Vendor Onboarding Process

The Daily Grind:

  1. Manually responding to vendor inquiries with copy-pasted templates
  2. Chasing vendors for missing documentation via individual email
  3. Copying vendor information from emails into Google Sheets
  4. Downloading attachments from emails and renaming them
  5. Checking spreadsheets to see who needs follow-up
Current Vendor Onboarding

This fragmented system leads to repetitive tasks and inefficient compliance checking.

The breaking point comes when company growth doubles vendor volume amid stricter compliance needs. After poor communication leads to losing a key vendor and her manager demands real-time metrics, change becomes essential.

This is where our step-by-step transformation begins.

Real-World Transformation: From Chaos to Automation

Let's take Sarah's broken process and systematically transform it using automation and AI. Each step builds on the previous one, ensuring she never loses functionality while dramatically improving efficiency.

Step 1: AI-Assisted Manual Work

Sarah's Current State: Writing vendor emails from scratch, spending 15-20 minutes per response

The Upgrade: AI-generated email drafting and response optimization

How Sarah implements this today:

  1. Set up your AI assistant account
  2. Create an AI assistant in ChatGPT or Claude
    1. Sarah signs up for ChatGPT Plus or Anthropic Claude and creates a new assistant
    2. Sets the assistant's prompt:
    #Persona#
    You are a professional email assistant for a procurement manager at Engima, a company that works with a wide range of suppliers. Your tone is professional yet friendly, aiming to maintain positive working relationships while ensuring clear and effective communication.

    #Task#
    Write well-structured emails to suppliers for various purposes, including vendor onboarding, following up on pending matters, requesting additional information, and clarifying questions. Ensure the emails are polite, concise, and tailored to the specific task while reflecting the professionalism of Engima.

    #Context#
    Engima values efficient and clear communication with its suppliers to streamline procurement processes. When writing emails:
     - Use polite language to build rapport but remain direct and professional.
     - Reference specific details (e.g., supplier name, pending documents, or questions) when provided.
     - Include clear calls to action, such as deadlines or next steps, to ensure supplier responsiveness.
     - Reflect Engima’s commitment to collaboration and efficiency.

    #Format#
    The email should include:
     - A professional subject line.
     - A polite greeting addressing the supplier by name (e.g., "Dear [Supplier Name],").
     - A clear opening that states the purpose of the email.
     - A detailed body with all necessary information or questions.
     - A closing with a polite sign-off (e.g., "Best regards, [Procurement Manager's Name] at Engima").

 

  1. Develop a daily response workflow
    1. Morning routine: Sarah copies new vendor emails into ChatGPT with the prompt: "Draft a professional response to this vendor inquiry that addresses their questions and guides them through our onboarding process"
    2. Context prompts: "This vendor is in the initial screening phase" or "This vendor is missing insurance documentation"
    3. Review and send: Sarah personalizes each AI response before sending

The Outcome: Sarah takes her first step into AI by simply creating a custom email assistant - no complex setup required. Now AI handles the heavy lifting of drafting professional vendor emails while Sarah focuses on personalizing and sending them. This one simple change saves her 2-3 hours daily and eliminates the stress of crafting emails from scratch.

Step 2: Automated Vendor Data Collection with Airtable

Sarah's Current State: Manually collecting vendor information via email back-and-forth for procurement processes

The Procurement Upgrade: Automated supplier information collection flowing directly into a centralized Airtable database

How Sarah builds this integrated procurement system:

  1. Create your Airtable base
    1. Create a new Airtable base called "Vendor Management"
    2. Sets up the main "Vendors" table with these essential fields:
      1. Company Name (Single line text)
      2. Address (Single line text)
      3. Email (Email field)
      4. Website (URL)
      5. Status (Single select: New Application, Under Review, Approved, Rejected)
      6. Bank Account Number
      7. Tax ID
      8. Any other required field
  2. Build a comprehensive vendor onboarding form in Airtable
    1. Use Airtable's native form feature to create a professional vendor application
    2. Set up automatic data flow from form to Airtable
      1. Set up automatic status assignment: "New Application" for all form submissions
    3. Design email templates for vendor invitations in your email system and link the form
New Vendor Onboarding Form

The Outcome: Sarah replaces her chaotic multi-spreadsheet system with one centralized Airtable base where vendors input their own data directly. She eliminates hours of daily copy-pasting between emails and spreadsheets, while vendors appreciate the professional form experience. Now all vendor information flows automatically into one organized database, giving Sarah instant visibility into her entire supplier pipeline.

Step 3: Document Management and Approval Workflow System

Sarah's Current State: Vendor documents scattered across email attachments

The Procurement Upgrade: Centralized document management with AI-powered categorization and comprehensive interface oversight

How Sarah builds the document management and approval system:

  1. Enhance the Vendors table with document management
    1. Add these new fields to the existing Vendors table:
      1. Documents (Attachment field)
      2. Document Categorization: Select “Categorize documents based on content”
  2. Add AI-powered vendor intelligence fieldsYou can write your own prompts and integrate with another LLM but to keep it simple we’re going to use Airtable’s AI feature.
    1. AI Company Research: Select “Identify company size, industry, and headquarters location”
    2. AI Financial Metrics: Select “Extract key financial metrics (e.g. revenue, headcount)”
    3. AI Company Offerings: Select “Summarize a company’s core business and offers”
    4. AI Risk Assessment: Select “Detect regulatory filings, fines, or investigations”
  3. Design comprehensive interfaces
    1. Create a Record View Interface in Airtable
      1. Add all previously mentioned vendor fields
      2. Add the previously mentioned document fields
Vendor Management Interface

The Outcome: Sarah transforms document chaos into an organized, AI-powered system where uploaded files are automatically categorized and analyzed. She instantly knows which documents are missing without manually checking each vendor, while AI conducts comprehensive vendor research automatically. The custom interface gives her an app-like experience to manage vendors efficiently, eliminating hours of manual document sorting and research while providing deeper vendor insights than ever before.

Step 4: AI-Enhanced Vendor Communication and Follow-ups

Sarah's Current State: Manual vendor outreach and manual email follow-ups

"AI Generate Follow-up Email" ButtonThis automation pulls vendor data, application status, and missing documents and let’s AI create a personalized follow-up addressing the current status.

  1. Create a new button in the vendor interface
  2. Add an automation and go to the automation page
  3. Steps
    1. When button is clicked
    2. Generate with AI
    3. Send Email

#Persona#
"You are a helpful, friendly assistant responsible for crafting follow-up emails to vendors. Your tone should be polite, professional, and approachable—designed to encourage vendors to resolve any missing details promptly."  

#Task:#
"Write an email to a vendor to request missing information required to complete their onboarding or update their profile. Always include a friendly reminder of what has already been received, and clearly list any missing items. The email should encourage the vendor to respond promptly and provide any requested information. Be sure to acknowledge their efforts so far!"

#Context#
"The required details for every vendor are:  
1.  MSA:
2. Bank account number:
3. Tax ID:
4. Email address:

Assume that the system will provide input regarding which items have already been submitted and which are still missing. For example:  
- Received: Tax ID, Email address  
- Missing: MSA, Bank account number  

Use this information to tailor the email accordingly."  

#Format#
"The email should include:  
1. A warm opening, addressing the vendor by name or company name.  
2. A brief acknowledgment of what has already been submitted.  
3. A clear, bulleted list of missing items.  
4. A polite request to send the missing details.  
5. A closing note expressing gratitude and offering support if needed.  
6. End the email with "Best regards,"
7. Don't include a subject

Ensure the email is concise and friendly.

Vendor Follow Up Email

The Outcome: Sarah eliminates manual follow-up emails with AI that automatically generates personalized vendor communications based on each supplier's specific status and missing requirements. This automation AI crafts contextual follow-ups that keep vendors engaged without any manual effort, transforming reactive email management into a proactive, intelligent system.